1. Introduction
At Write Vibe, we strive to ensure your satisfaction with our services. This Refund Policy outlines the conditions under which refunds may be issued. By using our services, you agree to this policy.
2. Refund Eligibility
Refunds are considered on a case-by-case basis and are typically issued if we fail to deliver the agreed-upon service or if there is a significant deviation from the project requirements. Refunds are not guaranteed for subjective reasons such as a change in personal preference or opinion after the content has been delivered.
3. Requesting a Refund
To request a refund, contact us within 7 days of receiving the final content. Provide detailed reasons for your request and any supporting evidence. We will review your request and notify you of our decision within 14 days.
4. Refund Process
If your refund request is approved, we will process the refund using the original payment method within 14 days of approval. Refunds may take additional time to appear in your account, depending on your financial institution.
5. Non-Refundable Services
Certain services, such as consultation fees and rush orders, are non-refundable. These services are provided based on the immediate allocation of resources and time, which cannot be recovered.
6. Changes to Policy
We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about our refund practices.